The AI Front Office for Property Management
Tenants, prospects, and owners all call the same number, and the emergencies don't keep office hours. Lemma answers every call 24/7, logs maintenance requests, books showings, and routes after-hours emergencies, so nothing gets dropped across your portfolio.
- 24/7 tenant line
- Logs maintenance requests
- Books showings
A front office built for property management.
- Answers the Line 24/7
- Logs Maintenance Requests
- Routes After-Hours Emergencies
- Books Showings and Follow-Ups
The Calls You're Missing in Property Management
Property managers field a constant mix of tenant issues, prospect inquiries, and owner calls, at all hours and across many units.
After-Hours Emergencies
Leaks, lockouts, and no-heat calls happen at night, and a slow response means property damage and angry tenants.
Prospective Renters Lost
Prospects calling about a vacancy move on to the next listing if no one answers to book a showing.
Scattered Maintenance Requests
Work orders come by call, text, and voicemail and get lost before they reach the right vendor.
One Line, Many Callers
Tenants, owners, and prospects share the same number, and your team can't triage them all at once.
A Front Office That Works Like You Do
Lemma brings order to a busy property line, capturing, logging, and routing every call correctly.
Answers the Line 24/7
Picks up every tenant, owner, and prospect call around the clock, so nothing goes to an overflowing voicemail.
Logs Maintenance Requests
Captures the unit, the issue, and access details into a clean work order and records it in your system every time.
Routes After-Hours Emergencies
Recognizes urgent issues like leaks and lockouts and escalates them to your on-call contact immediately, per your rules.
Books Showings and Follow-Ups
Qualifies prospective renters, schedules showings directly into your calendar, and follows up to keep vacancies moving.
From First Ring to Five-Star Review
Every call kicks off a journey Lemma runs from start to finish, booking the job, keeping the customer happy, and turning that visit into a review that brings in the next customer.
- 1
Customer Calls
A new or existing customer reaches out, any hour, any day.
- 2
Lemma Answers
The call is picked up on the first ring and handled in your company's voice.
- 3
Appointment Booked
The job is scheduled straight into your calendar and confirmed on the spot.
- 4
Reminder Sent
An automatic reminder goes out before the visit, so the customer shows up ready.
- 5
You Do the Work
Your team delivers the service and does what they do best. No phones, no admin in the way.
- 6
Automatic Follow-Up
A friendly message checks in afterward to make sure the customer is happy.
- 7
Review Requested
At the perfect moment, that happy customer is invited to leave a review.
- 8
More 5-Star Reviews
Great reviews stack up and lift your reputation everywhere new customers look.
- 9
More Customers
A stronger reputation brings in the next customer, and the whole cycle starts again.
Every step runs automatically, in your company's voice, turning one phone call into a booked job, a happy customer, a glowing review, and the next customer in line.
Property Management Questions, Answered
Serve a different trade? Explore every industry we support.
Lemma Works Across Service Businesses
See how the same managed AI front office is tuned for other trades like yours.
Every Day Without Lemma, Customers Slip Away
See exactly how Lemma would work for your business. We'll review your customer journey and record a personalized video showing how Lemma automates your front office, from the first call to the final 5-star review. Yours within 24 hours, no meeting required.
Prefer to talk first? Schedule a discovery call.
Prefer email? Reach us at roman@lemma-technologies.com.