The AI Front Office for Law Firms
A prospective client in a legal emergency calls until someone answers. Lemma picks up 24/7, handles first-touch intake, screens the matter, and books the consultation, so your firm captures clients instead of losing them to the next name on the list.
- 24/7 client intake
- Screens case types
- Books consultations
A front office built for law firms.
- Answers Every Prospective Client
- Runs Structured Intake
- Screens and Routes by Practice Area
- Books Consultations
The Calls You're Missing in Law Firms
Legal clients call in moments of stress and rarely wait for a callback, so intake speed directly decides who gets retained.
After-Hours Intake Lost
Accident, arrest, and family-law calls come at all hours, and the firm that answers is usually the one that gets hired.
Staff Buried in Calls
Your team is in court, in meetings, and on deadlines, so new-client calls slip through when it matters most.
Inconsistent Intake
Rushed intake means missed details and no conflict-relevant information captured before the consultation.
Wrong-Fit Matters
Attorneys waste billable time on calls about practice areas the firm doesn't even handle.
A Front Office That Works Like You Do
Lemma runs professional, consistent intake around the clock, so every qualified matter reaches the right attorney.
Answers Every Prospective Client
Picks up instantly, 24/7, with a calm, professional tone, so no potential client is ever sent to voicemail in a crisis.
Runs Structured Intake
Gathers the matter type, key facts, and contact details consistently on every call and logs them straight into your system.
Screens and Routes by Practice Area
Identifies whether the matter fits your firm and routes urgent or high-value calls to the right person per your rules.
Books Consultations
Schedules qualified consultations directly into your calendar and sends reminders that keep no-shows down.
From First Ring to Five-Star Review
Every call kicks off a journey Lemma runs from start to finish, booking the job, keeping the customer happy, and turning that visit into a review that brings in the next customer.
- 1
Customer Calls
A new or existing customer reaches out, any hour, any day.
- 2
Lemma Answers
The call is picked up on the first ring and handled in your company's voice.
- 3
Appointment Booked
The job is scheduled straight into your calendar and confirmed on the spot.
- 4
Reminder Sent
An automatic reminder goes out before the visit, so the customer shows up ready.
- 5
You Do the Work
Your team delivers the service and does what they do best. No phones, no admin in the way.
- 6
Automatic Follow-Up
A friendly message checks in afterward to make sure the customer is happy.
- 7
Review Requested
At the perfect moment, that happy customer is invited to leave a review.
- 8
More 5-Star Reviews
Great reviews stack up and lift your reputation everywhere new customers look.
- 9
More Customers
A stronger reputation brings in the next customer, and the whole cycle starts again.
Every step runs automatically, in your company's voice, turning one phone call into a booked job, a happy customer, a glowing review, and the next customer in line.
Lemma Works Across Service Businesses
See how the same managed AI front office is tuned for other trades like yours.
Every Day Without Lemma, Customers Slip Away
See exactly how Lemma would work for your business. We'll review your customer journey and record a personalized video showing how Lemma automates your front office, from the first call to the final 5-star review. Yours within 24 hours, no meeting required.
Prefer to talk first? Schedule a discovery call.
Prefer email? Reach us at roman@lemma-technologies.com.